Why didn’t I get an immediate decision on my application?

City Finance have real people assessing your applications to ensure we get the best outcome for you.

We understand the importance of thoroughly reviewing your information and occasionally we may identify certain details that require verification before we can approve your application. This process may take some time, but rest assured that we will keep you informed about the progress of your application. It is recommended to keep your phone nearby and regularly check your email inbox for any updates regarding your application.