I’m experiencing financial hardship: what should I do?

If you've had a change in circumstances or you're experiencing financial hardship, it's important that you contact us as soon as possible, so that we can understand your situation and make the appropriate changes to your account.  We're here to help you, and we're dedicated to making your life easier and helping you get back on track.  

Please call us on 07 3458 9200 and press 1 to speak with a payments officer.