How do I contact someone from the City Finance service team?

Our customer service team is available during normal business hours of 9am-5pm AEST. 

For general enquiries please call 07 3458 9200 and press 4 to speak with a customer service representative or email info@cityfinance.com.au. 

 
For payments enquiries please call 07 3458 9200 and press 3 to speak with a payments officer or email payments@cityfinance.com.au 

For enquiries regarding your loan application please call 07 3458 9200 and press 2 to speak with a lending officer or email applcaitons@cityfinance.com.au. 

For an account balance please login to our City Finance customer portal or call 07 3458 9200 and press 1.